This is just a quick update regarding the email notifications that are sent out from your store.
Until now, all notifications sent out from your store were sent from our “firstname.lastname@example.org” address.
We have now updated the notifications so they are sent from the Store Email Address that you set in the Preferences -> General Settings section of your store’s Toolbox.
Unfortunately, this can’t be the case for emails sent from domains that don’t belong to your store (for example gmail or hotmail). If you’re using another email provider and want to use that address, you’ll need to set up an email forward from an email address that belongs to your store to your other email account.
You can the update your Store Email Address to the one on your domain, and all future emails will come from an email address that belongs to your store, and is less confusing for your customers.
Affected email notifications include the following…
- Order confirmation emails sent to your customers
- Shipping confirmation emails sent to your customers
- Shipping update emails sent to your customers
- Auto-responses sent from the contact us page of your store
Other emails sent out, such as order confirmation emails will still be sent from our “email@example.com” address.